04-25-2004, 04:12 PM
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Registered User
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Join Date: Jan 2004
Posts: 50
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What's going on at xmodSpeed.com?
Thank You for making April an INCREDIBLE MONTH at xmodSpeed.com!
We have have almost seen a triple increase in sales over the last month. For those of you that placed orders, you noticed the delay because we cannot simply built the parts fast enough to meet the demands! We appreciate everyone's patience as we get the remainder of the backlogged orders out the door. As of today, we are still waiting on 'R-Tune' motors and Aluminum Cup Joints.
How are we going to solve this from happening again? Well, we have hired a part-time technician to help make some parts since we cannot keep up by ourselves. We are also introducing a new payment system this month yet. This new system will allow customers to see if the parts they want are in stock and if not, when they are estimated to be ready to ship. You will also have the ability to track your order from the day you place it until it arrives at your door. We will also have a 1-800 number for you to call if you have any billing questions or concerns.
Again, we want to thank you, our loyal customers for bearing with us through these "growing pains". We are continually changing how things work here to better handle the customer's needs.
Also, stay tuned next week for another newsletter announcing the availability of our Lithium-Ion Upgrade, 'R-Tune' Performance Package, AND a coupon for a discount on your next order since you have been so patient with us during this extremely busy month!
Regards,
-Craig Myers, Co-Owner
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04-25-2004, 11:28 PM
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5Zigen
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Join Date: Dec 2003
Location: Lafayette, LA
Posts: 530
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gonna post this in every forum ur on eh?
__________________
paint your wall with his insides over your bed
paint your wall with his insides and hang his life over your head
Try And Sleep Now.
DRIFT my ANTI-rice
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04-26-2004, 02:51 AM
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Registered User
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Join Date: Apr 2004
Location: arlington, tx/jacksonville, fl
Posts: 66
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yeah this is the third time i've seen this post...
great xmodspeed...  lol... proud. btw, you guys have some pretty upset customers from what i hear...
__________________
carbon fiber decks, carbon fiber driveshafts, carbon fiber and aluminum lips, aluminum wheels nuts, replacement stock parts and cheap xmods starter kits.
LAUNCHING MAY 7TH
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04-26-2004, 09:19 AM
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Registered User
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Join Date: Jan 2004
Posts: 50
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Quote:
Originally posted by SHIFT_DRIFT
gonna post this in every forum ur on eh?
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Yes, I figure I have a better probability of reaching my entire customer base that way.
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04-26-2004, 09:19 AM
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Registered User
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Join Date: Jan 2004
Posts: 50
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Quote:
Originally posted by impression_xmod
yeah this is the third time i've seen this post...
great xmodspeed... lol... proud. btw, you guys have some pretty upset customers from what i hear...
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Yeah ... 5 out of about 350 ... I'll take those odds anyday!
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