hey mets rule or babykiller i got some questions

how do you send in to get a new free se and do you have to pay for shipping. do you get a whole new kit. is the one they ship you non defective. how long does it take to ship.

please give instructions and the place to send it to

thanks

[BabyKiller]

well the one i got was alot better it was the whole kit and if you already ordered one and you email the your product code they gave you they will ship it iut the same shipping that was origanaly used like me shipping i chose when i first ordered was 2nd day air so they shipped me out a new one the same way for free.

another this hasnt happend to me yet but rs is telling other people to return there messed up se's to the store? i dont know why but they didnt tell me to heres the messege i sent the to get a free be

Hello:

We are sorry to hear that you received a damaged product. We are reshipping this 2nd business day. For questions, please call 1-800-843-7422, option 2.

Sincerely,
RadioShack Order Center
-----Original Message-----
From: *********************** [mailto:*********************]
Sent: Friday, September 12, 2003 8:59 PM
To: zipzaps@radioshack.com
Subject: Zip Zap SE problem


hi, i just recievied one of your great toys through 1800-theshac. i really like this product but i cant get the fullesst out of my ZZ cause it has trouble turrning cause its left wheel is bent and the chassi seems somewhat twisted i was wondering if you could ship me out a new one. i had the savana se intial D set that was 27mhz the bottom of the car says RaidioShack 60-7026 and my ordernumber when this was shiipping was ********* . i hope you can send me out a new one cause i thought the rest of the car was of great quality though i couldnt run my 2.8-4.2 in this i hope you can fix that to in the future than it would be perfect!

[metsrule119]

yea they said that they would appreciate the defective one back, and that theyd send me a $10 giftcard if i did send it back, but i think i want to keep it for a project car.