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3. the car is fully charged.
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Sorry, but that's not a possible explanation. The charger is a timed charger and it will charg your car multiple times in a row (until your battery explodes at least).
Anyway, remember to turn on the controller BEFORE putting the car on the charging base. It won't charge otherwise. Also, make sure the metal squares on the car are contacting the metal tabs on the charging base. If the LED does not light up, it's not charging. Beyond that, it sounds like a disconnected wire somewhere. It could be in the controller or the car.
So, how good are you with tools?