[DraKhen99]

Yeah, The Container Store rocks!!! I have heard that their people are well paid [for the jobs they do, anyway], and that they treat them very well. This leads to well-informed and most importantly HAPPY employees, who are happy to help customers!

As for the copper wrap, it helps a little bit, but it's not in direct contact with the antenna wire [only contacts its insulation]. The copper wire is more for holding the ZipZaps' thick antenna straight up. Otherwise the antennae like to go where they want to go. There's a loop of copper wire that pushes against the PCB cover which holds the rest of it up in the air. Not very pretty, but functional.