Replacement Chassis
 

My 1st MS went bad for no reason a few weeks ago. I emailed Hobbico customer service thru the MS site about the prob and they sent me a complete chassis minus the body. Their CS is awesome! All I had to do was fill out the CS survey and they told me a replacement chassis was in the mail. Too bad the only freq that MS and Bits share is 27mhz. All you need is the FCC # off a MS, and if you've got a bad 27mhz Bit then you will be up and running again in a couple of weeks. I'm sure someone has already thought of this. Once again Hobbico CS rules!

:D
bc12m bg825 :btm: b27m b26 bbimpb

Can't wait to get my 350Z:D

do they require you to send in the bad chassis? or can u just keep it for parts?

The same thing happened to me. My steering went bad, and Hobbico sent me a new chassis.

The cool thing is the new chassis came complete with motor, heatsink, gears and tires. And it was pre-calibrated (the steering trim was already adjusted).

And no, they do not require you return the bad chassis.

Hobbico C/S kicks butt!

hmmm does it work with bit-char g or just MS?

i would imagine BCG has a simliar form on tomy website...

please dont try and be kewl and start getting 2 or 3 chassis sent to you because that is illegal and my friend was fined 500 dollers for it so watch out if you want to be a scammer

microsizers wont' send you a 2nd or 3rd chasis until you send back the old one with proof of purchase.

i have 4 bit char-g and 1 microsizer. the steering on my supra bitcharger is horrible. I know you only get 1 shot with the microsizer upc but i figure it'd be ok to call it in get the extra chassis and fix my supra. (course i'd have to transplant the pcb)
they are all legit bits so i'm not scamming.

Definitely not scamming, since they are both manufactured by the same parent company. When you go into the MS site and fill out the customer survey thing you will need the FCC# off your MS chassis. The first time no questions are asked. If you have any additional problems they want a copy of the receipt as proof so they don't get taken to the cleaners. They might even want the defective chassis as well. Good thing about the first replacement is that everything is replaced, except the body and controller. Good luck, MS C/S is really cool!:D

I looked on the MS website. but i dont see the form your talkin about.

Go to the MS home page and click on mechanics corner. At the bottom pull down menu click on "all other problems" and that will take you to the customer survey you need to fill out. Make sure you tell them that you never opened up the front end. It voids the warranty. They ask tons of specific ?'s make sure you answer them all or you will have to go back and complete the missed ?'s

I sincerely hope all the cheapasses out there don't take this as a cue to go rip off Hobbico. Because if 500 of you go get 2 free cars each, thats 1000 cars Hobbico doesn't get paid for, and if that kinda crap happens, us honest folk have to pay higher prices in the stores.

they wont be able to get two chassis, @ the max one, but they ask you questions.. and you almost need to have an official MS to answer them.

I was not trying to give anybody any ideas about scamming free stuff from Hobbico. I had an honest problem and they gave me an honest soultion. If a person still has a problem with their car after it is replaced, Hobbico requires proof pf purchase. For all those would be scammers "What goes around come around."

i might scam me chassis. have hobby ico send them to my whole street, then ask the neighbors if they have my package :D